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  • support 2:28 am on October 10, 2012 Permalink | Reply
    Tags: , , TL 9000 Alert: 12-002A, TL 9000 product categories   

    TL 9000 Alert: 12-002A: Method To Address Product Categories With No PDRs 

    TL 9000 Alert 12-002A issued on October 4, 2012, was released by QuEST Forum to announce a method to address situations where a product category has less than three participating organizations, and as a result no PDRs are available.

    These situations reduce the value of TL 9000 certifications to organizations in these product categories, since a main benefit of certification is access to benchmark data, either through a full set of PDRs (for QuEST Forum Members), or Annual PDRs (for non-QuEST Forum member certified organizations).  Certified organizations in these low participation product categories will now receive annual PDR reports for a “similar” product category (i.e. has similar functionality, reliability expectation, and/or technology).  For the complete PDF, visit the BIZPHYX Knowledge Center to download or visit the TL 9000 website.

    In addition, we have posted a visual chart of the suggested “similar product categories”.  This table reflects recommended mapping of low participation product categories, to “similar” ones.  These will be reviewed at least, on an annual basis.

    Similar Product Categories For PDRs Table

    Similar Product Categories For PDRs Table

    If you require further assistance with the contents of this alert, please contact info@bizphyx.com.

  • support 3:47 pm on March 19, 2010 Permalink | Reply
    Tags: , TL 9000 product categories   

    Can I see PDR’s for more than one product category? 

    Only as a QuEST Forum member company can you access performance data for any product category.

  • support 3:28 pm on March 19, 2010 Permalink | Reply
    Tags: OEM suppliers, , , TL 9000 product categories   

    How do we determine what product category our product belongs in? 

    Product categories AND THEIR DESCRIPTIONS are listed in the TL 9000 Quality Management System Measurements Handbook, published by QuEST Forum.  The handbooks are available for purchase at http://www.tl9000.org.  Appendices containing product categories are updated more frequently than the handbooks and may also be found on the web site.  The categories are pretty logical.  For instance, if your firm distributes material for OEM suppliers you most likely would be in  If repair, you would use 7.4.  If you do both, you would fit into and could use both categories.  Making this determination requires some guidance.  For more information feel free to contact us at support@bizphyx.com

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