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  • support 5:11 pm on May 17, 2015 Permalink | Reply
    Tags: ISO 31000, , risk management   

    ISO 31000 (Risk Management) Is Getting A Makeover, Standard Now Under Revision 

    As you may be aware, ISO standards come up for revision every five years.  ISO 9001: 2015 is currently set to release at the end of 2015 and that revision’s framework will impact many other related standards.  ISO 31000 and its accompanying Guide 73 on risk management terminology, are no exception.



    Risk Management


    The working group responsible for developing core risk management standards convened in Paris, France from March 3-9, under the auspices of AFNOR to discuss the necessary changes to be made to the standard.  Why?

    Reducing, anticipating and managing risk are all part of the daily grind for organizations that have integrated risk management into their business strategy.

    That’s why many organizations turn to ISO 31000 on risk management to support their management objectives.  Risk-based thinking and risk management are C-suite imperatives.  It’s also no surprise that the latest revision of ISO 9001: 2015 is centered around risk-based thinking.  Risk-based thinking builds the concept of risk into the whole management system and makes preventive action part of the routine.

    To learn more about what’s in store for the revision of ISO 31000 (at this beginning stage), read the article here on ISO.org.

    To learn more about ISO standards, including the latest revision of ISO 9001:2015, contact info@bizphyx.com.



  • support 12:43 am on June 27, 2011 Permalink | Reply
    Tags: , globalization, , risk management   

    Update From The Field: Sustainability, Risk Mitigation and Globalization-Where Is Your Business? 

    This past week we attended the 2011 WBENC (Women’s Business Enterprise National Council) National Conference and Business Fair held in Las Vegas.  While several different educational tracks from government procurement to supply chain management were featured, there was a consistent theme that resonated throughout the conference: sustainability, risk mitigation and globalization.  We have profiled these trends on the support desk, including a recent series on ISO 14001 and corporate sustainability.  As global supply management evolves, you must stay informed about current topics that impact corporate supply chains if you want to compete for contracts, earn business and deliver results.  Trends such as risk mitigation, sustainability, globalization, innovation and supplier development (which includes quality standards) are shaping the way corporations do business with suppliers.  There is an increased focus on sustainability initiatives in integrated and end-to-end supply chains.  Most multi-national corporations have adopted sustainability criteria into some or all aspects of their strategic sourcing processes.

    What does this mean to your organization?  What does quality management have to do with these trends?  Everything.  As a supplier, your ability to embrace these requirements in your business will determine if you can remain competitive in a global marketplace.  As an organization that utilizes your own suppliers, these trends affect your growth, expansion and ability to keep costs down.  Being certified to a quality management system, like ISO 9001 or TL 9000 is one way to address these critical supply chain requirements.

    Quality management, Six Sigma and a variety of other supplier requirements such as ISO 14001 were discussed as ways to tackle sustainability issues.  The WBENC Opportunity Connection Conference reinforced many of the topics we have been clarifying for clients over the last six months.  This summer we are publishing a new article on TL 9000’s alignment with ISO 14001.  For our readers certified to ISO 9001 and TL 9000, you will learn how incorporating ISO 14001 into your quality management program will help you address sustainability and globalization issues.  If you are not yet certified to a standard, this article may help you finally see the value in taking that leap!  Stay tuned this summer.  These trends are now becoming requirements and certifying to a quality standard provides the best framework to help you meet these demands.  For assistance, contact us: info@bizphyx.com.

  • support 2:01 am on February 14, 2011 Permalink | Reply
    Tags: , , improve OTD, risk management, TL 9000 in broadband, TL 9000 In VoP,   

    TL 9000 Application and Benefits In VoIP and Broadband 

    In our last few articles we’ve been emphasizing the benefits of implementing the communications quality standard, TL 9000.  I wrote about how the standard began in the wireline segment, being driven by major service providers such as AT&T and Verizon and how it’s beneficial to other industry segments such as ILECs and in wireless space.

    What about the rapidly emerging technologies such as broadband video and voice over IP? The truth is that the major service providers and their OEM suppliers are aggressively rolling out services in these spaces as well. Let’s assume for a moment that broadband and VoIP suppliers are different.  Actually there are some VoIP suppliers that may not be operating in the market segments we just mentioned.  So in that sense, they are different.  They probably have little familiarity with TL 9000.  I have actually been surprised at the number of suppliers that are unique to each of these communications markets.

    So let’s explore some benefits of TL 9000 to VoIP OEM and service suppliers.  Would you like to be assured that your on time delivery percentage improves? Would it be beneficial if your product was designed and developed according to customer requirements?  How would you feel about a product that was thoroughly tested under all conditions?  Does your firm have a disaster recovery plan that helps you continue to serve your customers under dire conditions, such as a loss of data or a facility outage? What if you could reduce the cost of providing your product or service and still maintain its high quality?

    The truth is that TL 9000 brings all of these benefits to the table through solid requirements that when “added” to the basic tenants of ISO 9001, create a standard that can be used by all telecommunications market segments.  The TL 9000 standard reflects the expertise of volunteer executives, who since 1998 have applied their competence in quality systems and their knowledge of past industry issues, in order to create a standard that can be used by all communications market segments.

    Furthermore, TL 9000 allows you to benchmark yourself against your competitors with solid data about on time delivery, customer complaints and other standard measures using blind data that gives no names, but does provide industry averages–best and worst in class and so forth.  As a result we’re starting to see broadband and VoIP suppliers/providers look to TL 9000 in their quality programs.  Why wouldn’t you implement TL 9000, the “communications” quality standard?  Doesn’t it seem like a no-brainer to improve the bottom line of your operations?  For further information on TL 9000 training or implementation contact: info@bizphyx.com.

    • moz 7:35 pm on October 5, 2018 Permalink

      Thank you for sharing your info. I really appreciate your efforts and I am waiting
      for your further post thank you once again.

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