Tagged: AT&T RSS

  • support 1:30 am on May 18, 2015 Permalink | Reply
    Tags: AT&T, AT&T Women Entrepreneurs' Forum, Cathy Martine,   

    AT&T Women Entrepreneurs’ Forum: Where Are They Now? 

    This blast from the past is a group photo that was taken of the AT&T Women Entrepreneurs’ Forum.  It’s an alumni photo of sorts, as the 2-year program (which concluded several years ago), brings back fond memories of collaboration and sharing best practices on future trends in ICT and telecommunications.

    We often run into many of these great female technology executives at other conferences, like the upcoming WBENC National Conference in Austin and recently at DiversityNXT and the ISM National Conference in early May.  We may see a couple of these ladies at the upcoming QuEST Forum Leadership Council and Work Groups in Dallas today!

     

    AT&T Women Entrepreneurs’ Forum

    AT&T Women's  Forum Group Photo

     

    Featured in this photo in the back row (third from the left) is BIZPHYX President and CEO, Sue Clancy standing next to Cathy Martine (second from the left).  Cathy Martine who led this initiative, is President of AT&T Enterprise Business Solutions.  Also featured in the front row (second from the right) is our colleague in QuEST Forum, Betty Manetta who is President and CEO of Argent Associates, Inc.

    Miss you ladies and let’s keep driving innovation in the ICT industry!

     

    For more information on implementing ICT quality, sustainability, IT security and e-recycling standards such TL 9000, ISO 14001, ISO 27001 and R2/RIOS, contact info@bizphyx.com.

     
  • support 3:52 am on December 21, 2012 Permalink | Reply
    Tags: AT&T, NGN, , Time Warner Cable, , ,   

    What’s In Store For ICT Quality Next Year? A Look At TL 9000 In 2013: 

    As we get ready to close 2012, it’s important to reflect on where TL 9000 has made an impact in the past year.   NEC’s mobile operation recently certified to TL 9000 and there has been a rapid deployment of TL 9000 registrations around the globe.  In the USA, there are many ICT segment leaders that have utilized TL 9000 to transform their telecom business models, such software innovator BroadSoft and major service provider (MSP), AT&T.

    For example, in May of this year, AT&T reached a new milestone with the successful conversion of 23 network operations centers from the ISO 9001:2008 standard to the more appropriate TL 9000 standard under product categories 7.1.2, Provisioning and 7.3.2, Network Operations Center.  These centers include the Global Network Operations Center, Central Office and Mobility Dispatch Centers, Network Reliability Centers, Transport Provisioning Centers and Network Translations Centers.   These centers join an already impressive line-up of TL 9000 registrations in AT&T which include Procurement, C&E Pole Placement and the Long Distance Service Center.  We were proud to be a part of that process.  AT&T continues to expand their TL 9000 program with three more network centers in the process of implementing the standard and others are in the queue.  BIZPHYX remains engaged in leading their diverse suppliers through TL 9000 implementations.

     

    Global Adoption

    Clearly global quality remains a critical element in supply chain risk and risk management.  ICT supply chains are very complex with critical Tier 1 and 2 manufacturers and suppliers located overseas.  That’s why QuEST Forum works so diligently with their global “hubs” to expand TL 9000 education and certifications in Europe, India, China and Japan.  As a global trainer provider and member of QuEST Forum, we’re involved in this process by providing the necessary training to help drive these implementations.

    This focus will only continue to expand in 2013.  In just the past few months, many new registrations have been earned in the APAC region by companies such as Daesung Network Technology Co., Ltd., Delta Power Solutions India Private Limited, Flextronics (Nanjing) Technology Co., Ltd., Flextronics Computing (Suzhou) Co., Ltd., GOVA, Huizhou Fantop Optoelectronics Display Co., Ltd., Mobile Nine, Co., Ltd.,Network Systems & Technology (P) Ltd. – Communication Business Unit and Aricent Technology (Shenzhen) Company Limited.

    It’s also very exciting to announce the leadership selected for QuEST Forum hubs around the globe for 2013.  This is an impressive list of ICT suppliers and service providers and we’re pleased to be working with so many of these fine organizations:

    EMEA Region:
    Chair – Maria Eriksson, Ericsson, Vice Chair – Manfred Kenull, Cisco Systems and EMEA BPC Chair – Michaela Feiertag, Alcatel-Lucent

    APAC Region:
    Co-Chair – Satoshi Ikeuchi, Fujitsu, Co-Chair – Xu Feng, ZTE Corporation, APAC BPC Chair – Jack Pompeo, Huawei Technologies Co. Ltd. and APAC Secretary – Ashok Dandekar, Fujitsu

    Greater China Hub:
    Co-Chair – Xu Feng, ZTE Corporation, Co-Chair – Zhang Wei Hua, China Tel Shanghai, Co-Secretary – William Wong, HKQAA and Co-Secretary – Dr. Wan Juyong, CEPREI

    India Hub:
    Co-Chair – SK Sharma, Bharti Airtel Ltd., Co-Chair – Raju Wadalkar, Tech Mahindra, Co-Secretary – Inder Mohan, Bharti Airtel Ltd. and Co-Secretary – Kavita Choure, Tech Mahindra

    Japan Hub:
    Chair – Shunichi Fujii, Fujitsu, Co-Vice Chair – Sadao Kamioka, Alcatel-Lucent, Co-Vice Chair – Toshihiko Ogura, JQA and Secretary – Hisahiro Yoshizaki, Fujitsu

    Korea Hub:
    Secretary – Junil Song, KQA

     

    The Standard Expands: Next Generation Measurements and Upcoming Revisions

    As the ICT landscape continues to evolve into the cloud and public utility grids, so will TL 9000.  QuEST Forum Next Generation Measurements (NGN) sub teams are focusing on the areas of Pre Deployment, Software/Applications, Sustainability, Performance, Security, Cloud Computing/Data Center, Enterprise and Wireless.  Cloud and Wireless sub-teams are actively reviewing Product Categories and exploring new measurement possibilities. The Wireless sub-team has documented a Peak Throughput measurement that is ready to move into a trial phase.

    As many are aware, the TL 9000 Measurements Handbook R5.0 goes into effect in 2013 and work on the Requirements Handbook R5.5 are already underway.  The integrated Global Quality (IGQ) Requirements & Measurements Work Group (WG) has agreed to send out the TL 9000 Requirements Handbook Draft Release 5.5 for a full Forum review. Comments are being solicited and are already due back to IGQ prior to the 2013 Leadership Summit, Work Group Meetings and Strategic Initiative Meetings in late January of 2013.

    All of this work keeps the TL 9000 quality standard on the cutting edge of ICT, while preparing for advances in telecom products and services in addition to expanding deployment of the standard in market segments such as cable and video.

     

    New Market Segments, Brand Expansion

    New QuEST Forum CEO, Fraser Pajak is wasting no time in elevating the discussion of TL 9000 with other ICT organizations.  Just recently, Fraser presented at the 2012 International SNO Conference.  The Service and Network Operations group (SNO) is a working group put in place by the International Telecommunication Union – Telecommunications Sector (ITU-T) to encourage the development and the implementation of Network and Service Management activities.  He presented on QuEST Forum’s benchmarking capabilities.  As a result, Time Warner is now involved in QuEST Forum.

    Fraser also recently presented at the ETIS Community Gathering 2012 in Athens.  ETIS is a membership based organization which brings together the major telecommunications providers in Europe on key information and communication technology issues.  This level of recognition supports the goals and objectives of the EMEA region.

    Look for this type of leadership to rapidly increase as QuEST Forum CEO, Fraser Pajak implements his strategic plan to expand TL 9000 into new segments of the industry.

    2013 is on track to be an incredibly busy year for the TL 9000 quality management system and we will continue to provide important information to our readers.  BIZPHYX CEO, Sue Clancy remains on the QuEST Forum Executive Board as an Executive Contributor and BIZPHYX Senior Vice President, Bob Clancy is the Co-Secretary of the GBE Work Group along with executives from Fujitsu, Cisco Systems and Alcatel-Lucent.  In March, we will be facilitating TL 9000 sanctioned training in Bangalore, India and we are also leading the way with the new VILT auditor courses. The Q1 course is being offered February 27-March 1st, register here.

    So get ready, the pace is really picking up under the leadership of new QuEST Forum CEO, Fraser Pajak and returning Board Chair, Tim Harden of AT&T.  Stay subscribed to this blog and our quarterly publication, THE STANDARD for the latest in TL 9000, ISO 9001, ISO 14001 and ISO 27001 news and trends.

    Enjoy the Holiday season with friends and family and have a very Happy New Year!

    We’ll be back with you in 2013…  For more information, contact info@bizphyx.com

     
  • support 7:34 pm on February 19, 2012 Permalink | Reply
    Tags: ADTRAN, Alcatel-Lucent, AT&T, Axis Teknologies, Bizpeer, , BT Group, CenturyLink, CIsco, Ericsson, Fujitsu, Huawei Technologies, KGP Logistics, KPN, , Telcordia Technologies, Tellabs, Telmar Network Quality,   

    BIZPHYX Executives Receive The 2011 QuEST Forum COO Award 

    At the recent QuEST Forum Leadership Summit in Dallas, several executives were recognized at the Executive Board Dinner and received awards for “going above and beyond” their responsibilities to support the forum and TL 9000 telecommunications quality.  This recognition known as the COO Award was presented to 12 executives, including two from BIZPHYX:

    Sue Clancy, President and CEO received the COO Award for her work to build the awareness, relevance and membership status of small businesses, her dedication to enhancing the effectiveness of the “Jump Start” program and her ongoing recruiting efforts for QuEST Forum membership.

    Jennifer Simcox, Vice President, received the COO Award for taking the new member peer program across all three regions.  She has tirelessly recruited peers and set up a program to mentor new members for 18 months to ensure that new members are active and engaged from the beginning.

    Sue and Jennifer share this award with great company.  Other 2011 COO winners include Beth Ford of AT&T, Joan Lynn of Axis Teknologies, Woobyung Chae of Bizpeer, Bernd Kohnke of BT Group, Jeff Bostow of CenturyLink, Sheronda Jeffries and Vinny Arrigali of Cisco, Mark Barnes of KGP Logistics, Ruud Slijhuis of KPN and Tom Yohe, of Telmar Network Technology.

    BIZPHYX also made the QuEST Forum 340 Club for 2011.  340 Club members earn points for their participation in 11 categories which include attendance and volunteer participation at regional BPCs, Executive Board, Leadership Council, Strategic Initiatives, Work Groups (IGQ, OSWG, GBE) and with Work Group sub-teams activities.  Corporate sponsorship is also a category.

    BIZPHYX shares this honor with other member firms who are working diligently to elevate quality standards and best practices in the telecommunication industry.  Other 340 Club members include ADTRAN, Alcatel-Lucent, AT&T, Axis Teknologies, Cisco Systems, Ericsson, Fujitsu, Huawei Technologies, KGP Logistics, Telcordia Technologies, Tellabs and Telmar Network Technology.

    Congratulations to all of our peers who believe passionately in quality.  We hope 2012 is an even better year for the telecom industry!

     
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