Introduction To The Cost of Poor Quality (CoPQ) And Its Impact On Profitability

BIZPHYX Senior Consultant and QuEST Forum Fellow, Irv Briks recently delivered this educational webinar as part of the QuEST Forum Small Business Lecture Series and Small Business Initiative.

This presentation is now available as an on-demand learning feature on our website and on our social sites through You Tube.

In this course, Irv clearly defines the Cost of Quality and the Cost of Poor Quality (CoPQ) and provides concepts and examples that can implemented in your organization to improve profitability:





If you would like Irv to assist your organization with process improvement and any of the techniques discussed in this course, please contact him at  You can read his bio and connect with him directly off of our website and/or through LinkedIn.