Process Improvement, Standards and The Golden Thread

This podcast episode features an interview with BIZPHYX Senior Consultant, Irv Briks as he discusses the concept of Golden Thread and its application in process improvement and quality standards such as TL 9000 and ISO 9001.  In this podcast, he provides examples of “threads” and how to put the concept into work in practice.  Irv is a TL 9000 Expert as well as a 2014 QuEST Forum Fellow.

This podcast is also featured on the BIZPHYX podcast page.