What are product categories?

Product categories are a part of the TL 9000 Quality Management System and are the way that TL 9000 certified organizations are grouped for reporting data to QuEST Forum.  There are major categories for things like switching, transport, and services.  These are divided into sub categories.  Categories are numbered for easy identification.  For instance the Services Category is 7, while installation service is 7.1.1, repair services 7.4, distribution services 7.7.5.1.  All categories have distinctive measurement requirements.  In this way, all like certified organizations report the same data to QuEST Forum.  For more information contact us at support@bizphyx.com