Quality Management and Smart Community Infrastructures: Managing Environmental Impacts
Community services like energy, water supply, waste management and transport require large infrastructure systems which are important for economic and social development, but they can also have a heavy cost on the environment.
ICT is the spoke in a large wheel that transcends pure telecommunications and includes transportation, smart grids, telehealth and more. Telecom and technology providers not only have to navigate network security, driven by an increase in M2M and cloud applications (ISO 27001 is an option), they must also implement sustainability and environmental objectives (ISO 14001 is an option).
There are certainly multiple approaches to these very interconnected industries and services, of which ICT is the backbone. ICT is critical in the function and management of smart cities and smart grids.
ISO is always looking for new ways to provide guidance in these areas. Another such approach is looking at Smart Community Infrastructures. These infrastructures take into consideration environmental impact, economic efficiency and quality of life, in order to build prosperous and sustainable cities.
The new ISO technical report, ISO/TR 37150:2014, Smart community infrastructures – Review of existing activities relevant to metrics, aims to do away with this confusion by reviewing relevant metrics and providing stakeholders with a better understanding of available solutions.
While we feel strongly that implementing quality standards like ISO 14001 and TL 9000 are appropriate ways for individual organizations to tackle these issues, there are other approaches, techniques and “guides” that are constantly being floated. Sometimes, they impact ISO standard updates and methodologies.
Remaining informed about emerging trends that could influence NGOs, that in turn can influence administrations, is very important.
Here is a short video from ISO that was recently posted regarding ISO/TR 37150 regarding Smart Community Infrastructures:
If you require more information on the implementation of ISO 9001, ISO 27001, ISO 14001 or TL 9000, please contact us at info@bizphyx.com.
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