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  • support 6:49 pm on April 2, 2016 Permalink | Reply
    Tags: , Certified Environmental Specialist, CES, Clean Air Act, EPA, , , R2: Recycling   

    BIZPHYX Adds Certified Environmental Specialist (CES) To List of Environmental Consulting Credentials 

    BIZPHYX is proud to announce that Senior Vice President, Bob Clancy has achieved the status of Certified Environmental Consultant (CES).  This new certification will help us further assist ICT clients with environmental management, sustainability and quality management needs.  BIZPHYX works with clients to achieve ISO 14001, OHSAS 18001 and R2: Recycling Certification.  So, what is a Certified Environmental Specialist?

    A CES obtains an intensive overview on EPA regulations. Certification education covers the Clean Air Act (CAA), Clean Water Act (CWA), SPCC, RCBA, EPCRA, TSCA, CERCLA and environmental compliance planning and expectations.  This training and designation is important to professionals who are in workplace safety and environmental compliance fields.  CES training results in a designation for environmental compliance professionals. For environmental compliance professionals working on projects that can pose a potential danger to the public or environment, compliance knowledge and implementation is a must in the workplace and required by law.

     

     

    Bob Clancy Certified Environmental Specialist

     

    It’s also an important tool for those who implement environmental standards like ISO 14001.   After 24 hours of intensive training, students receive a certificate of completion designating them as Certified Environmental Specialist. This advanced training and certification is designed for environmental professionals who want to maximize their environmental compliance knowledge and ensure public and employee safety in the workplace.  This certification designation also enables those who successfully complete this intensive training to implement updated environmental compliance programs at their facilityBIZPHYX is proud to add this certification to our list of credentials.

    When it comes time to select a quality management consulting firm, you have many choices.  However, few quality management consulting firms are certified to the standards that they implement and do not have high-evel credentials.  Many will take your money in the form of consulting fees and leave you without achieving the goal of a QMS certification?  At BIZPHYX we have a TL 9000 Master Trainer, TL 9000 Experts and QuEST Forum Fellows on staff.  Now we can offer clients the environmental and sustainability chops of a CES.  Will it matter?  Yes.  Not only are we certified to ISO 9001 and TL 9000, we have a 100% client certification.  The numbers speak.

    If you are considering ISO 14001, OHSAS 18001 and TL 9000 certification, contact bclancy@bizphyx.com.

     
  • support 1:30 am on March 26, 2016 Permalink | Reply
    Tags: BIZPHYX ISO 9001 Cerfified, , , ISO and SMEs   

    Video From ISO Highlights The Value of ISO 9001:2015 for SMEs 

    We love to post (and create) great podcasts and videos on ISO quality standards.  This video clip from ISO.org called “ISO and SMEs” makes the case for small and medium sized enterprises (SMEs) certifying to the standard.  Need confidence?

     

     

    BIZPHYX is an ISO 9001 and TL 9000 certified WBE and SME.  We can certainly attest to the value of certifying to the standard, not only with clients, but also within our own organization.  As global consultants and training providers, ISO 90001 has helped us deliver consistent, high quality products and services to clients around the world.

    The latest revision of ISO 9001, ISO 9001:2015, presents a unique opportunity for SMEs, particularly those in the service industry, to embrace a level playing field.  The time is now.  The standard is ISO 9001.  Motivated?

    For more information on implementing ISO 9001:2015 or other ISO based standards like ISO 14001, ISO 27001 and TL 9000, contact info@bizphyx.com.

    We also assist clients with QMS maintenance services, internal auditing and quality management training on these and other ISO based standards.  Contact us for a complimentary quality review.

     

     
  • support 3:26 am on February 26, 2016 Permalink | Reply
    Tags: Legends Lifetime Achievement Award, , QuEST Forum Board of Directors, ,   

    BIZPHYX CEO Sue Clancy Receives The Prestigious “Legends Lifetime Achievement Award” 

    Congratulations to BIZPHYX President and CEO, Sue Clancy who was presented with The Legends Lifetime Achievement Award at the annual QuEST Forum Leadership Summit in February.  Sue received this honor for her career contributions to ICT quality.

     

    Sue Clancy Received Legends Lifetime Achievement Award

     

    The award presented by QuEST Forum, is the organization’s highest quality award.  Presented very rarely by the Board of Directors, the award is only given to individuals who demonstrate over 20 years of providing service quality in ICT and who have made significant contributions to the success of QuEST Forum, the governing body over the TL 9000 Quality Standard.  Sue Clancy is an Executive Contributor on the QuEST Forum Board of Directors.

    Sue Clancy is in great company, as colleague JoAnn Brumit, CEO of Karlee, was also presented with the award.  Both Karlee and BIZPHYX are members of WBENC and both organizations are certified WBE’s.  Sue and JoAnn are examples of female CEOs in the ICT, setting the standard for others to emulate.  Congratulations to both.  It is an honor well deserved and certainly earned!

     

    About QuEST Forum:
    QuEST Forum is a global organization dedicated to quality and sustainability in the ICT community.  QuEST Forum unifies the ICT community through the implementation of TL 9000 (the ICT quality management system built on ISO 9001), performance benchmarking and a broad array of common metrics that support rapid industry adoption of new technologies and consistent quality of communication networks around the world.

    For more information about the TL 9000 Quality Standard, contact info@bizphyx.com.   You can reach Sue directly at sclancy@bizphyx.com.  For more quality news and press release archives visit our newsroom.  For additional subject matters articles, podcasts and white papers, visit our quality knowledge base.

     

     
  • support 10:51 am on January 13, 2016 Permalink | Reply
    Tags: , Electronics Recycling, , R2 Spot Audits, R2: Electronics Recycling, R2: Responsible Recycling, SERI   

    E-Waste and Electronics Recycling: SERI Steps Up Its Game With R2 Spot Audits 

    BIZPHYX works with clients to implement environmental certifications like ISO 14001, OHSAS 18001 and R2, the electronics recycling standard.  We are big fans of SERI, (Sustainable Electronics Recycling International), the standard’s governing or housing body.  Their leadership has put into action several programs that elevate the value of the R2 as an “audited” standard.  Anyone can say that they are “green” or that they recycle, but what does that really mean and how can a claim be substantiated?

    When a standard is audited by a third-party, it means a great deal.  R2 is already a fully audited standard (certification and internal audits).  SERI has stepped up the game with R2 even further, by implementing “spot audits” of R2 certified facilities.  Six have been conducted since the program began this past summer.  SERI has stated that these audits are part of their continuing effort to raise the bar on quality within the electronics industry in general and with R2 certified facilities in particular.

     

    BPSERIR2Image

     

    Here are some of the tactics used in the spot audits (courtesy of SERI’s R2 Update):

     

    • Spot audits include a facility walk-through by SERI’s assessor

    • Interviews with facility employees

    • A review of records and documentation required by the R2 Standard

    • The audits can last up to a 1/2 day and are either unannounced or with very short notice

    • They are not done in conjunction with the certifying body, therefore they are more consultative in nature offering organizations suggestions for improvement

     

    The best part?  Collaboration on findings.  SERI states that trends, observations, best practices and lessons learned will be shared with certification bodies (CBOs), auditors and recyclers, during regularly scheduled conference calls and in SERI publications like their R2 Update newsletter.

    We think this a great new program and it solidifies to us, that R2 is THE electronics recycling standard to implement.  R2 and SERI are framed in such a way that they will continue to have a significant impact on the mounting global problem of e-waste by fostering and driving proper, safe and sustainable recycling standards.  Hats off to SERI!  They are serious about the business of electronics recycling standards.

    If you would like more information on R2 implementations and the requirements necessary to certify to the standard, please contact bclancy@bizphyx.com.  To learn more about the R2 standard, SERI, the R2 Leaders program and more about electronics recycling, please visit the SERI website.  For additional white papers, case studies and podcasts on environmental and other ISO bases standard, visit our knowledge base.

     

     
  • support 9:42 pm on December 31, 2015 Permalink | Reply
    Tags: , , , , , , TL 9000 R6.0   

    The “Year Of Quality” In Review: Quality Predictions For 2016 

    As we bring the “Year of Quality” to a close, we would like to reflect on the flurry of activity that has occurred in ICT quality and quality management in general.  We’ve been finalizing our own strategic planning for the new business year and we’re fresh off of the QuEST Forum Leadership Council and Work Group Meetings in November.

     

    BIZPHYX: The Year of Quality

     

    The latest revision of ISO 9001, ISO 9001:2015 is going to set the stage for quality in general.  As you probably know, the revision was published in September and organizations have 3 years to upgrade their ISO 9001:2008 QMS to the latest revision.  In addition, ISO 14001:2015 was published and many more ISO based standards ready to update in 2016, are in the queue to align with the latest revision (AS 9100, OHSAS 18001 shifting to ISO 45001, etc.).  Just refer to the Annex SL directives with the latest revision.

    With regard to TL 9000, it too is set to upgrade in September 2016 with R6.0.  While we see alignment with ISO 9001:2015, we also know that sustainability and other ICT specific quality drivers will be in the mix.  We suggest that our ICT clients certified to ISO 9001 and TL 9000, wait until after September of 2016 before making any big decisions.  We can then suggest how to best assist with upgrades regarding both standards (in tandem).

    With regard to QuEST Forum, there is a new Executive Board for 2016 and with that change of guard will come a potential shift to new initiatives with the organization, likely with increased sustainability initiatives, benchmarking and performance data measurements.

     

    Specific standards aside, it is important that ALL organizations consider these factors in 2016:

     

    -supply chain risk due to the global supply chain

    -business globalization in general

    -network data security and transctional data security

    -risk based thinking (reflected in ISO 9001:2015)

    -sustainability initiatives and in some cases, environmental regulation

    -data management (example: tele-health and e-health companies)

    -safety in ICT (example: cell tower safety in the wireless sector)

    -electronics waste (example: auditable recycling standards like R2, which apply to applicable ICT recyclers)

    -customer churn (all telecom sectors, wireless, OTT, etc.)

    -evolving technologies and speed to market, executed with quality performance

     

    We predict that our ICT clients will have an easier time upgrading to ISO 9001:2015 than expected or feared.  However, we also predict that due to economic drivers, global environmental concerns and US regulation; companies will need to strongly consider and develop sustainability goals and address environmental challenges.

    Right now that can be done on a voluntary basis by implementing standards like ISO 14001 and when applicable R2 (electronics recyclers).

    Additionally, rampant data and identity theft, as well as surveillance concerns, will increase the potential for direct burdens on companies, not just the big players and MSPs (example: new card readers, PCI compliance).

    Also consider the rapid evolution of M2M and IoT products and services.  When and how does quality shift to outright legal responsibility?  Right now information security can be helped on a voluntary basis with an entire suite of compliance standards and techniques, including ISO 27001 (when applicable).

    The unknown will be when quality management and assurance shift to forced governmental compliance and regulation.

    Are we there yet?  Probably not in 2016, but it’s likely coming.  How to get prepared?  Recognize that quality is congruent with an organization’s responsibility to serve and protect clients, as well as be good stewards of the environment.

    Implementing a baseline quality management system is a strong first step within an organization to shift a corporate culture to perform at high levels and mitigate risk every day, in every way.  This is done though the leadership of an organization.  ISO 9001:2015 addresses these factors head on through a focus on risk based thinking and leadership (stakeholders)Concepts to ponder before the new calendar year!

    BIZPHYX will be there to assist you every step of the way in 2016.  For more information on implementing ISO 9001:2015 or TL 9000 in 2016, contact info@bizphyx.com

    Happy New Year!

     
  • support 12:36 am on October 28, 2015 Permalink | Reply
    Tags: , , World Quality Month   

    November Is World Quality Month: A Time To Recommit To Continuous Improvement! 

    As you may be aware, November is World Quality Month.  In just a few days, it’s time to join the Global Quality Community in celebrating the concept of Quality.  World Quality Month provides a platform for acknowledging the efforts and accomplishments of quality and all who work to make it happen.

    This is a time to celebrate — a time to showcase the advancements and valuable quality contributions in businesses, communities and institutions.  Together, through our collective passion for improvement, we can raise the voice of quality worldwide!

    Click on the World Quality Month logo to reach ASQ’s Calendar Of Events landing page:

     

     

    38165-WQM-2015-logo-web

    (image courtesy of ASQ)

     

     

    So What Can You Do?  SHARE YOUR VISION!

    ASQ has created a Celebration Guide and a World Quality Month Toolkit that will help you spread the vision of quality to all corners of the globe.  It includes: Banner ads, an e-signature, a poster template, a Power Point presentation, and a press release template.  There’s also a great quality trivia sheet and a resource guide on the “ROI of Quality”.

    We’re going to be Tweeting and sharing content every day during the month of November and you can too.

     

    Join the movement!

     

    For more info on ASQ and World Quality Month, visit their website or contact info@bizphy.com.

     
  • support 1:03 am on October 1, 2015 Permalink | Reply
    Tags: ACP, ACR, CBO, Certification Body, NQA, NQA Associate Consultant Program, NQA Associate Consultant Register   

    BIZPHYX Is Now A Member Of The NQA Associate Consultant Register 

    NQA, one of the largest and most respected ANAB accredited ISO registrars and global certification bodies in the world, has developed a web resource to help clients source experienced quality management consultants.  The new program called the Associate Consultant Program (ACP) and its directory, the Associate Consultant Register (ACR) are now available on the NQA website.

     

    consultant_program-1

     

    BIZPHYX has become a member of the Associate Consultant Program and is now listed as a global consultancy on the NQA ACR.  We are so proud to partner with such a world class registrar and CBO.

    We encourage you to follow NQA on social media and take advantage of their timely and informative quality blog, which can provide you with additional perspectives and case studies on many of the relevant quality standards and practices.

    For more information on NQA and their Associate Consultant Program, contact info@bizphyx.com.

     
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